NZ Shipping only $10 or spend over $149 for FREE NZ SHIPPING - Tracked trusted fast delivery (Rural Delivery rates apply)

Contact Us

Need help with an order, product, delivery or return? Our New Zealand-based team is here to help.

Send us a message

Tell us what you need help with and include your order number if you have one.

Quick answers

How much is shipping to Australia?

Shipping is a flat $15 AUD per order. 

How long does delivery take?

Delivery is typically 3–6 working days from dispatch. Orders are sent from New Zealand using a door-to-door tracked service through NZ Post and Australia Post.

How do I track my order?

You will receive an email with your tracking number when your order is dispatched.

How do Australian returns and exchanges work?

Game Gear offers a 30-day exchange or return policy on eligible products purchased directly from Game Gear. For change-of-mind returns and exchanges, you pay the cost of returning the item to Game Gear in New Zealand. If you are exchanging an item, Game Gear pays the freight to send the replacement item back to you in Australia.